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Our Office & State Contract Locations

Contact Us

Acentra Health Headquarters

1600 Tysons Blvd, Suite 1000
McLean, VA 22102

(703) 214-3370 (703) 991-2347

Chennai, India

Prestige Palladium Bayan
4th Floor, 129, 140, Greams Rd,
Thousand Lights West, Thousand Lights,
Chennai, Tamil Nadu 600006

Alabama

Health Information Designs (HID)
2431 E Glenn Avenue
Suite 100
Auburn, AL 36830

Arkansas

Arkansas Department of Human Services Division of Medical Services
200 West Capitol Avenue
Suite 610
Little Rock, AR 72201

California

CA Pre-Admission Screening and Resident Review (PASRR)
980 9th Street
16th floor, Suite 17
Sacramento, CA 95814

Colorado

Colorado PAR-related Questions
Kepro Call Center: 720-689-6340
COproviderissue@kepro.com

Florida

Florida Office
1650 Summit Lake Drive,
Suite 215
Tallahassee, FL 32317

Kepro BFCC QIO
5201 W. Kennedy Blvd.,
Suite 900
Tampa, FL 33609

Phone: 813.280.8256
Fax: 844.834.7129 (Area 2)
Fax: 844.834.7130 (Area 4)
www.keproqio.com

 

Florida – Preadmission Screening and Resident Review (PASRR)
1650 Summit Lake Drive
Suite 102
Tallahassee, FL 32317
Phone: 866.880.4080
Fax: 866.677.4776
FLPASRRMIQuestions@kepro.com

Hillsborough County Health Care Services (HCHCP)
6095 Marshalee Drive
Suite 130
Elkridge, MD 21075
Tollfree: 866.495.8388
Fax: 866.889.6516
providerissues@kepro.com
hchcp.kepro.com/contact.aspx

Georgia
101 Marietta Street, Suite 850 Atlanta, GA 30303 Phone: (678) 491-5528
Illinois

Illinois Department of Healthcare and Family Services (HFS)
500 Waters Edge Lane
Suite 125
Lombard, IL 60148

Louisiana

Kepro Louisiana
8440 Jefferson Hwy
Suite 101
Baton Rouge, LA 70809

Mississippi

Mississippi Medicaid Imaging
ail: MSADI@Kepro.com

Maine

Maine – ASO & Assessments
82 Running Hill Road
Suite 202
Portland, ME 04106
Phone: 866.521.0027
Fax: 866.325.4752
https://me.kepro.com/

Maryland

Maryland Office -
Commercial Operations & Appeals,
Absence Management Program,
Employee Assistance Program

2277 Research Blvd
Suite 400
Rockville, MD 20850
Phone: (301) 634-4600
Fax: (301) 944-2001

Michigan

6465 Millennium Drive, Suite 150
Lansing, MI 48917
Phone: (517) 321-3126
Fax: (517) 321-1518

Nebraska

Nebraska – Preadmission Screening and Resident Review (PASRR)
3653 Cagney Drive
Suite 202
Tallahassee, FL 32309
Phone: 833.840.9945
Fax: 844.421.3626
NEPASRR@kepro.com

New Hampshire

New Hampshire PASRR and NF LOC
3653 Cagney Drive
Suite 202
Tallahassee, FL 32309
Phone: 844.526.4480
Fax: 844.490.9555
NHReviews@kepro.com

North Carolina

Kepro – North Carolina
2000 Centregreen Way
Suite 200
Cary, NC 27513
(This office is Call Center Operations only and does not receive visitors.)

Ohio

Kepro BFCC QIO
Rock Run Center
5700 Lombardo Center Drive
Suite 100
Seven Hills, OH 44131
Fax: 844.878.7921
www.keproqio.com

Oregon

Oregon Health Plan Care Coordination (OHPCC)
8215 SW Tualatin-Sherwood Road
Suite 200
Tualatin, OR 97062
Toll-Free Phone: 800.562.4620
Phone: 503.404.4092
Fax: 866.350.1311
http://www.ohpcc.org/

Pennsylvania

Kepro Headquarters
777 East Park Drive
Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
www.kepro.com

Pennsylvania – Health Care Quality Unit
8981 Norwin Avenue
Building #1 Suite 201
North Huntingdon, PA 15642
Phone: 724.864.0715
Fax: 724.864.3750
https://hcqu.kepro.com

Pennsylvania Specialized Services (SS) and Nursing Home Transition (NHT) Program
777 East Park Drive
Harrisburg, PA 17111
Phone: 888.204.8781 (TTY:711)
Fax: 833.500.1052
SS Email: PASpecializedServices@kepro.com
NHT Email: PANursingHomeTransition@kepro.com

Pennsylvania SIS
777 East Park Drive
Harrisburg, PA 17111
Phone: 833.880.4207
Fax: 1.833.843.9488
Email: paodpassessments@kepro.com
http://mysupport.kepro.com

TRICARE
Attn: TRICARE Operations
777 East Park Drive
Harrisburg, PA 17111-2754
TRICARE Hotline: 877.841.6413
Fax: 877.841.6414
Email: tricare@kepro.com

TRICARE Appeals
Attn: Recon/Appeals Section
777 East Park Drive
Harrisburg, PA 17111-2754
tricare.kepro.com

South Carolina

SC DHHS Medicaid Services
6802 Paragon Place
Suite 440
Richmond, VA 23230
Phone: 855.326.5219
Fax: 855.300.0082
http://scdhhs.kepro.com
atrezzoissues@kepro.co

Tennessee

The Funds - UMWA
53 Century Blvd, Suite 120,
Nashville, TN 37214
Phone:1-800-292-2288

Tennessee Medicaid Services
310 Great Circle Road
Nashville, TN 37243

Tennessee Executive Office
424 Church Street
Nashville, TN 37219

Virginia

Virginia Medicaid Services (VA DMAS)
6802 Paragon Place
Suite 440
Richmond, VA 23230
Phone: 804.622.8900

https://vamedicaid.dmas.virginia.gov/sa
VAproviderissues@acentra.com

Washington

Washington Office
676 Woodland Sq Loop SE, Suite 201
Lacey, WA 98503
Phone: (360) 570-1403
Fax: (360) 570-1414

West Virginia

West Virginia – ASO
1007 Bullitt Street
Suite 200
Charleston, WV 25301
Phone: 304.343.9663
Fax: 866.521.6882
wvaso.kepro.com

Wyoming

3001 East Pershing Boulevard, Suite 185
Cheyenne, WY 82001

Wyoming Department of Health – Wyoming Medicaid
wyprovideroutreach@cns-inc.com

Serving Wyoming Medicaid Providers and Members
https://www.wyomingmedicaid.com/

Provider Services
1-888-WYO-MCAD or 1-888-996-6223

Programs We Operate

Department of Labor, Office of Workers’ Compensation Programs
Contact Us

cnsiowcp.outreach@cns-inc.com

Medical Bill Processing Portal

https://owcpmed.dol.gov/portal/

Division of Federal Employees' Compensation (DFEC)

844.493.1966

Division of Energy Employees Occupational Illness Compensation (DEEOIC)

866.272.2682

Division of Coal Mine Workers’ Compensation (DCMWC)

800.638.7072

Wyoming Department of Health – Wyoming Medicaid
Contact Us

wyprovideroutreach@cns-inc.com

Serving Wyoming Medicaid Providers and Members

https://www.wyomingmedicaid.com/

Provider Services – CNSI

1-888-WYO-MCAD or 1-888-996-6223

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1600 Tysons Blvd,
Suite 1000
McLean, VA 22102

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