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Contact Us

Atrezzo Provider Portal Assistance

For Atrezzo provider portal login support or related inquiries please visit: https://atrezzohelp.acentra.com/atrezzo-help/

State and Federal Partnerships

For state and federal partnership opportunities, please contact Creighton Carroll, Senior Vice President, State Business Development: creighton.carroll@acentra.com

Inquiries for Specific Government Programs

Find direct contact information for your specific government program. (If you don't see what you are looking for, please fill out the form at the bottom of the page.)

Department of Labor, Office of Workers’ Compensation Programs
Contact Us

cnsiowcp.outreach@cns-inc.com

Medical Bill Processing Portal

https://owcpmed.dol.gov/portal/

Division of Federal Employees' Compensation (DFEC)

844-493-1966

Division of Energy Employees Occupational Illness Compensation (DEEOIC)

866-272-2682

Division of Coal Mine Workers’ Compensation (DCMWC)

800-638-7072

Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)
Kepro QIO Communications:

QIOCommunications@acentra.com

Toll-free: 

888-317-0751

HRSA: Health Resources and Services Administration

https://hrsa.gov

Bureau of Primary Health Care - HRSA

https://bphc.hrsa.gov

TRICARE

https://tricare.mil

Information for Patients: About TRICARE

https://www.health.mil

TRICARE West

https://tricare-west.com

Humana Military: TRICARE East

https://www.humanamilitary.com/

Appeals Inquiries

If you have a question regarding an appeal, please contact our Beneficiary Helpline. To find contact information for your area, please click here.

Vendor and Subcontractor Onboarding

Vendors and subcontractors are required to have an approved business partner profile in Acentra Health’s Contract Lifecycle Management system. Please click here to access the link to the Business Partner Onboarding Form and complete the required information using “vendor” in the Entity Relationship drop down field. Further instructions are linked in the form.

Compliance Inquiries

Do you have a compliance concern? Please contact us to share your concerns confidentially. To report a compliance inquiry or incident, you can reach us by email at compliance@acentra.com or at our hotline at 1-844-945-0211.

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