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Provider with a patient

Clinical Assessment Services for
Your Medicaid Population

Optimize the assessment process
to drive better outcomes.

WHO WE ARE

Improve Clinical Assessments to Provide
Members with the Care They Deserve

3,000+

Licensed Clinicians

700,000+

Annual Assessments

Readiness Evaluation

98.8%

Assessment Accuracy

Every patient’s journey is unique. It’s how well you understand this journey that determines if you deliver the best care possible. The key to grasping this critical piece of the care puzzle? The clinical assessment.

A clinical assessment does more than just collect a patient’s medical history. It provides a full picture of their day-to-day experiences navigating their care – including struggling with food and housing insecurity, getting consistent rides to appointments, and keeping track of medications.

Once you have this full picture, you can go beyond simply addressing symptoms. You can create programs that improve outcomes and reduce costs – while delivering a better experience for your members and providers. You can create member-centric programs that improve outcomes, enhance experiences, and reduce the administrative burden for patients and providers.

You can change lives. But you cannot do it alone.

For more than three decades, Acentra Health has been dedicated to improving the clinical assessment process. Our person-centered approach was designed by clinicians, for clinicians, ensuring that every aspect is tailored to the complexities and needs of your priority populations. Today, we’re the trusted partner for 45 State Medicaid agencies – driving a deeper understanding of your members and accelerating better outcomes for the people you serve.

Quadruple Aim graphic showing the four focus areas that feed into the overall clinical assessments process: - Enhancing the Member Experience - Reducing Costs - Improving Outcomes - Elevating the Clinician Experience
90

Net Promoter Score

2.5M

Clinically-focused Calls

1 Second

Average Hold Time

99%

Member Satisfaction Rate

WHAT WE DO

Deliver Critical Assessment Services
That Lead to Improved Outcomes

Our approach to clinical assessments helps your members access the
right care, at the right place, at the right time. With a commitment to
equity, transparency, and continuous improvement, we provide the
highest level of services for your programs, providers, and members.

Acentra Health provides services and support for:

  • Assessments & Clinical Eligibility
  • Care Management
  • Utilization Management
  • Quality & Compliance Oversight
Female Doctor Reviewing Medical Documents While Standing In The Consultation

Recommended Resources

Woman looking at tablet with the Acentra Health Wyoming case study on the screen.
Case study

Wyoming Department
of Health's MMIS
Implementation

Case study Link

Provider and patient reviewing documentation.
Insights

Acentra Health
Clinical Assessments Hub

Hub Link

Guide

Clinical Assessment
Framework

Framework Link

Recent Announcements

Oregon Health Authority Selects Acentra Health to Implement a Division of the State’s 1115 HRSN Medicaid Waiver Demonstration - post
News

Oregon Health Authority Selects Acentra Health to Implement a Division of the State’s 1115 HRSN Medicaid Waiver Demonstration

This multi-phase demonstration is the first in the U.S. to introduce Medicaid funding for interventions that address health outcomes related to health related social needs...
Read More

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Acentra Health Honored as an AWS Champion for Digital Transformation in the Public Health Sector - post
News

Acentra Health Honored as an AWS Champion for Digital Transformation in the Public Health Sector

Company is the only public health sector-focused technology partner recognized as an AWS Champion for its use of cloud-native solutions to improve efficiency and outcomes...
Read More

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Acentra Health Awarded a $298 Million Contract Renewal from the Centers for Medicare & Medicaid Services to Continue Improving Care Quality for Medicare Beneficiaries - post
News

Acentra Health Awarded a $298 Million Contract Renewal from the Centers for Medicare & Medicaid Services to Continue Improving Care Quality for Medicare Beneficiaries

The company has established the largest geographic footprint of any CMS-contracted partner for beneficiary and family centered care-quality improvement services, serving Medicare enrollees across 29...
Read More

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